Refund Policy
Last updated: May 2026
Print Quality Guarantee
We stand behind the quality of every order. If your order has a manufacturing defect or printing error on our part, we will reprint or refund your order at no charge.
Artwork Issues
We review all artwork before printing. If your file has issues (low resolution, incorrect dimensions, missing bleeds), we will contact you before proceeding. We are not responsible for errors in customer-supplied artwork that was approved for print.
Cancellations
Orders can be cancelled within 1 hour of placement for a full refund. Once your order enters production, cancellations are not possible.
Contact Us
To request a reprint or refund, email support@360printstudio.com with your order number and photos of the issue.